The integration of an ERP system is a significant project for a company. This management tool concerns all the departments of an organization and will impact employees in the performance of their tasks.
ERP will play a central role in optimizing both commercial efforts and production processes and achieving better performance for the company. To carry out a transformation project of such magnitude, the industrial company must have a solid vision of what the software solution will bring to its organization.
Beyond an in-depth assessment of business needs and the choice of management software, the implementation of certain practices guarantees a successful implementation for the organization. Discover 6 tips to lead the deployment of an ERP project to success.
Do not underestimate the planning of the software solution project
Embarking on the implementation of an ERP without a clear and precise plan does not guarantee the success of the project. One of the good practices to adopt is not to rush the preparatory phase. Jumping into development as soon as possible can be tempting, but planning helps create a solid foundation for the whole project.
Although planning an ERP project is not easy, establish a solid estimate of the schedule, to ensure that the budget and resources necessary for the project are allocated to it. It is essential to have a precise plan to deploy, configure and optimize the management system according to its working environment and the activity load.
You may also want to plan your data migration carefully. Businesses can make the mistake of simply migrating all data to the new application. And yet, some of this information may be outdated or incorrect. The deployment of a new management tool is an opportunity to rationalize and clean up data, by eliminating old customer accounts or by looking for inaccuracies in the data.
Make employees adhere to the ERP project
The company’s employees are the first to be affected by this change. To ensure the success of the implementation of an ERP system, the company must inform them transparently of future changes and make them aware of internal needs.
Throughout the deployment phase, it is essential that the team in charge of the ERP project regularly communicates to employees the reasons for setting up a new system, the objectives, and what to expect at each deployment stage. Users must be aware of the advantages offered by an ERP tool such as time savings, better productivity and smoother communication.
It is also necessary to involve and involve the users most impacted on a daily basis in the implementation of the ERP project. The team dedicated to the project must organize times for discussion and listening with employees to continuously collect their feedback. The expectations and problems of future users must be taken into account in order to integrate the tool in the best possible way and to make the necessary corrections.
Do not neglect the test phase during integration
The deployment of an ERP project involves a succession of steps such as framing, configuration and possibly the development of specific functionalities. To check the compatibility between the functionalities developed and the needs framed at the beginning of the project, it is important to carry out test phases. To do this, centralize user feedback and criticism to make adjustments if necessary.
Your collaborators are essential to the success of the implementation since they will provide an informed view of the applications they need to perform. Because the implementation of an ERP can involve its share of difficulties, the test phase determines the proper deployment of the tool in the company.
Integrate specific developments into the ERP system
The customization of the management tool is very important in the deployment of an ERP project. Although the software is designed to help companies apply industry best practices, some activities may require specific developments in order to optimize results.
These specific developments are generally additional adjustments proposed by the publisher in order to adapt the ERP to the company and its business needs. By integrating specific functionalities, the company will have all the necessary means to successfully use the ERP and will have the ability to maintain the application over time.
Provide comprehensive training and support to change
The deployment of an ERP project may seem like the culmination of the integration effort, yet for users it is only the beginning. Indeed, training your employees in this new tool is an essential success factor for the ERP project.
Once the software solution has been configured and the new processes deployed, the necessary time must be taken to train the employees. For this, it is essential to invest in both individual and group training in order to use the system to its full potential.
All users should feel comfortable with the software and quickly familiarize themselves with new workflows. Your service provider, publisher and/or integrator must be able to provide training, technical support, updates and problem solving. Particular attention paid to user support will allow the company to take full advantage of the benefits of its management tool.
Knowing how to surround yourself with and benefit from the expertise of the editor-integrator
The success of an ERP project also relies on the ability of the publisher-integrator to deploy and maintain the solution over the long term, both on upgrades and on fixes. One of the advantages of surrounding yourself with a publisher-integrator is his perfect mastery of the software he is going to integrate. By accompanying you throughout the ERP project, this expert collects valuable information on the needs of your various departments in order to integrate more easily into its standard tool the specificities inherent to each business.
By using this service provider, the company benefits from comprehensive services and a specific team that ensures the proper functioning of the tool, the settings and adjustments necessary for its proper implementation. To gain in agility, just like for a company, the ERP system needs to be constantly evolving. For this, long-term support with your service provider will maximize your investment. You will have the opportunity to take advantage of the latest technological innovations such as the updating of certain areas, new modules, additional training, for more efficient processes.
The deployment of ERP software is a project that requires time, energy and necessary resources. To maximize the chances of successful integration, it is essential to keep in mind the reasons and needs that led you to embark on an ERP project. This software will become your reference tool for several years. During this time, your market will evolve, maybe you will diversify your activity or increase your workforce, various scenarios are possible. Faced with this long-term challenge, you must ensure that the software solution is constantly aligned with your business objectives. Involve your collaborators, communicate, create a relationship of trust with your service provider and you will have put all the chances on your side to succeed in the deployment of your ERP.